On Campus Residence Halls
Letter Mail: All letter mail is delivered to and sorted at the Towers Front Desk. Residence hall students can pick up their letter mail from the Towers Front desk when open. Towers Hall residents are issued a key to their mailbox to check their own mail. All other upper campus residence hall students will ask the Towers front Desk attendant to check their mail. Notifications will be sent out if letter mail is not picked up in a timely manner.
Outgoing mail is picked up from the Towers Front Desk when USPS delivers.
Packages: All packages are delivered to and sorted at the Towers Front Desk. Residence hall students can pick up their packages from the Towers Front Desk when open. An email will be sent to residence hall students to notify them once a package has been logged into our package tracking system. A University ID must be presented at the time of package pick up.
Off Campus Residence Halls
Letter Mail: Residence hall students living in Aspenson Mogensen and Haymarket Landing can retrieve letter mail from their mailboxes located in the lobby of their halls. Students will be issued a mail key to access their mailboxes upon check in.
Packages: Residence hall students living in Aspenson Mogensen and Haymarket Landing will have packages delivered directly to the buildings by mail carriers (USPS, UPS, FedEx, Amazon, DHL). An email will be sent to residence hall students to notify them once a package has been logged into our package tracking system. A University ID must be show to pick up a package. Students can retrieve their package from the front desk of their hall when open.
Priory Hall
Residence Hall students living in Priory Hall will have packages delivered by housing staff to the Priory. These residents should anticipate up to a 1 business day delay from delivery from Towers to availability for pick up at the Priory. An email will be sent to Priory Hall students to notify them once a package has been logged into our package system and ready for pick up at the Priory.
Other Mailing Information
Our mail staff take great care to ensure packages are logged quickly and correctly. If you have an issue with a missing package, please contact the Towers Front Desk in person or by phone (715-855-4727).
We also work closely with mail delivery companies to make sure items are delivered correctly. There may be times where items are delivered to the wrong location or may not follow our mail delivery procedures. We address those issues with the delivery companies when they arise.
For best results with all mail and packages, please make sure you are using the correct mailing address and use the recipient’s full name. Please do not use nicknames or abbreviations that won’t match our records.
